Effective Date: 05/08/2025

At LOTTERIA, your privacy matters to us. We are committed to being transparent about the data we collect, how we use it, and the choices you have. This Privacy Policy outlines how LOTTERIA USA Inc. (“LOTTERIA,” “we,” “us,” or “our”) and our partners collect, use, share, and protect your personal information when you visit our websites, use our digital services, or interact with us in other ways.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

This Privacy Policy applies to LOTTERIA-operated U.S. websites, mobile or tablet applications, online ordering systems, and other digital platforms. It does not apply to independently owned franchise locations, which may have their own privacy policies.

We may collect the following categories of information (as defined by applicable U.S. laws, including the California Privacy Rights Act “CPRA”) in the past 12 months:

A. Information You Provide Directly:
Identifiers: name, alias, postal address, phone number, email address, loyalty program ID, online identifiers
Payment information: credit/debit card numbers, billing address, bank account details
Commercial information: purchase history, preferred store location, order details
Employment application information: employment history, education, references
Protected legal characteristics (if applicable): gender, race (only when voluntarily provided, e.g., job applications)

B. Automatically Collected Information:
IP address, browser type, device identifiers, operating system
Log files, analytics, usage data
Geolocation data (if location services are enabled)
Cookies, pixels, and similar technologies
Advertising identifiers (IDFA, GAID)

C. Information from Third Parties:
Delivery service providers
Social media platforms you engage with
Analytics and advertising partners
Service providers that process orders, payments, or promotions on our behalf

We collect personal information from:

You directly (in-store, online, customer service interactions)
Your use of LOTTERIA websites, apps, and services
Third-party partners and vendors
Social media pages operated by LOTTERIA
Publicly available sources

We may use your personal information to:

Provide, operate, and improve our services
Process and fulfill orders, reservations, and payments
Communicate order updates, promotions, and service announcements (if you opt-in)
Provide customer support and respond to inquiries
Personalize content and offers
Detect, prevent, and investigate fraud or illegal activity
Comply with legal obligations and enforce our terms
Process employment applications and manage employment relationships

We do not sell your personal information for monetary consideration. We may share your information for the following business purposes:

With service providers (payment processors, IT/cloud hosting, delivery partners)
With affiliates and subsidiaries under LOTTERIA’s control
With business partners for co-branded promotions (if you opt-in)
For legal compliance or to respond to lawful requests by authorities
In connection with a merger, acquisition, or sale of assets

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

California Residents (CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect and how we use it
Request disclosure of categories and specific pieces of personal information collected in the last 12 months
Request deletion of your personal information
Correct inaccurate personal information
Opt-out of the sale or sharing of personal information
Not be discriminated against for exercising your rights

You may submit requests twice within a 12-month period. We will respond within 45 days, subject to permitted extensions. Certain information may be retained for legal or operational purposes.

Colorado, Texas, and Utah Residents

Depending on your state of residence, you may have the right to:

Confirm whether we process your personal data and access it
Correct inaccuracies
Delete your personal data
Obtain a portable copy of your data

We do not process personal data for targeted advertising or sell personal data for monetary consideration.

To submit a privacy request:
LOTTERIA USA – Customer Support
Contact: to be announced

We use physical, technical, and administrative safeguards to protect personal information, including encryption (SSL) for transmissions and restricted access controls. No method of transmission or storage is completely secure; please monitor your account activity and notify us of any unauthorized access.

Our services are not intended for children under the age of 13, and we do not knowingly collect, use, or disclose personal information from children under 13 in compliance with the U.S. Children’s Online Privacy Protection Act (“COPPA”).

LOTTERIA USA does not create, target, or market content specifically to children and does not operate sections of its website, applications, or services directed toward children.

If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will promptly delete such information from our records.

If you are under 18 and have posted content on our services that you wish to remove, you may contact us to request removal. We will take reasonable steps to delete or anonymize such content, subject to legal requirements and limitations.

We use third-party payment processors to handle transactions. We do not store your complete credit card information on our servers and use it solely to process your payment.

Our services may link to third-party websites. This policy does not apply to those sites, and we are not responsible for their privacy practices.

We may collect and share aggregated or de-identified data for research, analytics, and business purposes, which does not identify you personally.

We may update this Privacy Policy periodically. Changes will be posted with a new “Effective Date,” and material changes will be communicated through our services or other appropriate means. Continued use of our services after updates constitutes acceptance.

For questions about this Privacy Policy or to exercise your rights:
LOTTERIA USA – Customer Support
Contact: to be announced