LOTTERIA Fullerton Reviews: A Year of Guest Feedback, in Their Words

LOTTERIA Fullerton holds 311 Google reviews from the last 12 months, averaging 4.16 out of five. Guests write about the shrimp burger more than anything else. They write about tasting Korea again, about what their kids ordered, and about the person who took the order at the counter. Here is that year, in their words.

A year of orders

We read back through every review left for our Fullerton restaurant on public review sites in the 12 months to September 7, 2026. Of those, 711 contain written text rather than a bare star rating. We counted what each one talks about. What follows is a tally, not a summary we wrote to flatter ourselves.

One item runs away with the conversation. After that, the order surprised us. The Bibim Rice Burger and the Shake It fries get talked about far more than their quiet corner of the menu board would suggest, and Cup Bingsu, which only arrived on the board as a warm weather item, still shows up in dozens of them.

Counted across the 711 written reviews in the 12 months to September 7, 2026. A review that names two items is counted in both rows, so the shares do not add up to 100.

Two things stand out when you sit with that table. The first is how top heavy it is. One item pulls nearly half the written conversation, which is unusual for a menu with eight burgers and sandwiches on it. The second is how often people write about something other than food. Cleanliness, the kiosks and the person at the counter come up constantly, often in reviews that never name a single menu item. That second group is the reason the last two sections of this article exist.

The item almost everyone mentions

The Shrimp Burger appears in 336 of those 711 written reviews, close to half of everything anyone took the time to write. It is $6.99 in store, 590 calories, and it is built on a whole shrimp patty with tartar and thousand island sauce, lettuce, onion and a toasted sesame bun. The Double Shrimp Burger runs $8.49 at 830 calories, with two patties, dill pickles and iceberg lettuce. Every price on this page is our in-store price.

The thing reviewers keep circling back to is texture. People expect a smooth seafood cake, the kind that comes frozen in a box, and the patty is not that. You can see the shrimp in it.

“My personal favorite is the shrimp burger. Other restaurants don’t have this. The patties are thick and good quality. I see chunks of shrimp in the patties.”

Stephanie L., Google, May 2026

“The burger itself was delicious, and I loved how you could see real shrimp (not some fake mushy paste) in the patties.”

Leo G., Google, Mar 2026

Two different people, nine weeks apart, reaching for the same detail without prompting. That is about as close to a verdict as review data gets. If you want the full build and the combo pricing, it lives on our burger menu.

2,000 calories a day is used for general nutrition advice, but calorie needs vary. Additional nutrition information available upon request.

What guests visiting from Korea said

Eighty four written reviews reach for Korea in some form. Some of them are from people who grew up on this food. Some are from people who visited Korea on a trip and came home with a craving they could not name. The pattern in both groups is the same. They order the thing they remember, and then they tell us how close it landed.

“For me, Lotteria’s Shrimp Burger is the very first thing I eat when I arrive in Korea and the last thing I eat at the airport before I leave.”

Arina, Google, Jun 2026

The Shrimp Burger is the item guests from Korea order first, and the comparison they make is with the one they remember from home.

“It tasted just like the one I had there! She even got me a double patty, which made it even better. It was crispy, juicy, and so satisfying.”

Natalie P., Google, Apr 2026

What families said

Forty two written reviews mention kids or family. If you are building a family order, the $4.49 Teri Burger is the smallest and mildest burger on the board, Shake It Fries at $3.79 gives the table something to do, and a Double Bulgogi Burger splits between two adults. Cup Bingsu at $4.99 is the usual finish on a hot afternoon.

What parents write about is not the menu, though. It is the handoff between one generation and the next.

“Lotteria brings back my childhood memories, and it’s a great place for my kids to experience the taste of Korean-style hamburgers.”

Kyoung K., Google, Apr 2026

“The ingredients tasted fresh and high quality. My child loved it too, which is always a good sign.”

Grace P., Google, May 2026

We will take “my child loved it too” as a review of the whole operation. Children are not diplomatic about food.

Service

The single most common compliment in the written reviews is not about a burger at all. It is about a person. Our crew works a counter, a bank of kiosks and a drive-thru window at the same time, and guests notice when someone in the middle of all that still takes the time to walk them through a menu they have never seen before.

“Service was amazing with the gentlemen that took our order … best service I’ve received at a fast food place.”

My C., Google, Aug 2026

“Tasty Korean style hamburgers, fries, and soft drinks. New and clean. Friendly staff.”

David K., Google, Jun 2026

The reviews that mean the most to the crew are usually the short ones: a line about clean floors and a friendly counter.

Leave your own review

If you have eaten with us, we would like to hear about it, whichever way it went. There is no trick to it and no reward attached. Write what happened. We read the reviews, and a note about a specific person on a specific shift means a great deal to the crew.

You can find the links on our reviews page. If you are still deciding what to order first, the full menu with prices is the place to start, and pickup and delivery are both open from 10am to 10pm every day.